One of the problems companies face is actually recruiting employees employ AI agents their development teams built them.
Googlewho has already sent many AI tools via Workspacemade Google Workspace Studio generally available to give more workers access to design, manage and share AI agents, further democratizing agent workflows. This puts Google directly in competition with Microsoft’s Copilot and undermines some of the integrations that have brought OpenAI’s ChatGPT to enterprise applications.
Workspace Studio is powered by Gemini 3and while it’s aimed primarily at business teams rather than developers, it offers creators a way to offload tasks from lower-priority agents.
“We have all lost countless hours of our daily work: reviewing emails, organizing calendar logistics, and completing next tasks,” wrote Farhaz Karmali, product director for the Google Workspace ecosystem in a blog post. “Older automation tools tried to help, but they were simply too rigid and technical for the average user. That’s why we’re bringing custom agents directly into Workspace in Studio – so you can delegate those repetitive tasks to agents that can reason, understand context, and do the work that was previously slowing you down.”
The platform allows agents to access Workspace applications such as Google Docs and Sheets, as well as third-party tools such as Salesforce and Jira.
More AI in applications
Interest in AI agents continues to grow, and while many enterprises have started implementing them in their workflows, they are finding that it is not as basic to acquire users as expected. The problem is that using agents can sometimes throw employees out of their workflow, so organizations need to figure out how to integrate agents where users are already fully engaged. By far, the most popular way to interact with agents remains the chat screen.
AWS released A quick look in hope attracting more front-office and middle-office employees to employ AI agents, although access to agents is still via a chatbot. OpenAI has desktop integrations that introduce ChatGPT for specific applications. And of course, Microsoft Copilot helped get ahead of this trend.
Google has an advantage rivaled only by Microsoft: it already offers apps that most people employ. Enterprise employees employ Google Workspace, store data and documents in Drive, and send emails via Gmail.
This means that Google can easily obtain the context that enterprises need to enable their agents to reach millions of users.
If people create agents using Workspace Studio, the platform could prove that agents targeting workplace applications, not just Google Docs but also Microsoft Word, can be a winning strategy for increasing employee acceptance of agents.
Creating agent templates
Company employees can choose from templates or enter what they need in the prompt box.
A look around the Workspace Studio platform showed templates such as “automatically create tasks when files are added to a folder” or “create Jira tickets for emails containing activity issues.”
Karmali said Workspace Studio is “deeply integrated with Workspace apps like Gmail, Drive and Chat,” and agents built on the platform can “understand the full context of your work.”
“This allows them to provide assistance that aligns with your company’s policies and processes, while generating content tailored to your tone and style,” he said. “You can even view agent activity directly from the side panels of your favorite Workspace apps.”
Teams can extend agents to third-party enterprise platforms, but can also configure custom steps to integrate with other tools.