Up-to-date tool by Microsoft called Agent 365 aims to support companies control their growing collection of robotic helpers.
Agent 365 is not an enterprise AI tool development platform; it’s a way to manage them as if they were human employees. Companies using Generative AI agents in their digital workplace can employ Agent 365 to organize their growing number of bots, track their activity, and adjust their settings. The tool will be available today from Microsoft early access program.
Essentially, Microsoft has created a trackable workspace for agents. “The tools you use today to manage people, devices and applications should be expanded to support agents in the future,” says Charles Lamanna, president of business and industry at Copilot, Microsoft’s AI chatbot.
Lamanna envisions a future in which companies employ many more workers than people. For example, if a company has 100,000 employees, he says it employs “between half a million and a million agents” for tasks ranging from plain email organization to running the company’s “entire procurement process.” He claims that Microsoft uses millions of agents internally.
This army of bots, with the authority to take actions within a company’s software and automate aspects of an employee’s workflow, can quickly become unwieldy to track. A lack of clear oversight can also leave companies vulnerable to security breaches. Agent 365 is the way to manage all your bots, whether your agents were built using Microsoft tools or through a third-party platform.
The basic function of Agent 365 is a register of the organization’s vigorous agents in one place, containing specific identification numbers for each of them and detailed information on how they are used by employees. Here you can also change agent settings and determine what aspects of your company’s software each agent has permission to access.
Courtesy of Microsoft