Sunday, December 22, 2024

ChatGPT and Sora don’t work

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According to the company’s status page, OpenAI claims that ChatGPT, Sora, and its developer-facing API are experiencing severe outages. The company says it has found a path to recovery and is working on a resolution as of 4:55 PM PT Wednesday evening, but as of this writing, the service is still down.

Services have been down for over 2 hours and it is unclear what the cause of the outage is.

“ChatGPT is currently unavailable,” reads the error message that appears when visiting ChatGPT.com. “We have identified the problem and are working to implement a solution.”

Logging into ChatGPT on Wednesday resulted in this message being displayed. (Image source: OpenAI)

The ChatGPT outage comes on the same day that OpenAI launched integration with Apple in iOS 18.2, which may have caused an influx of traffic on the company’s servers. Some users reported this on social media ChatGPT was not working in Apple Intelligence due to Wednesday’s break.

Earlier this week, OpenAI also made Sora publicly available. CEO Sam Altman said the startup didn’t anticipate the amount of interest it would receive and had to limit the number of users who could sign up. Many users who registered were unable to generate videos on launch day, receiving a message that OpenAI’s servers were full.

The outage also follows another global service outage for Meta products early Wednesday. It is unclear whether these crashes were related.

TechCrunch has reached out to OpenAI for comment, and we will update this story when we hear back.

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