The complaint about privacy was lodged against Openai by a Norwegian man who claims that Chatgpt described him as a convicted killer who killed two children and tried to kill the third.
Arve Hjalmar Holmen says that he wanted to find out what Chatgpt would say about him, but he was presented with a false claim that he was convicted of both murder and attempt to murder, and he took 21 years in a Norwegian prison. It is worrying that the ChatgPT output combines fictitious details with facts, including his hometown and the number and sex of his children.
Austrian group supporting Noyb he lodged a complaint With the Norwegian Datatilynet on behalf of Holmen, accusing OpenAI of violating the requirements for the privacy of the general regulation on the protection of European Union data (GDPR). He asks the company to be fined and ordered to remove the defamatory performance and improve its model to avoid similar errors.
“The GDPR is clear. Personal data must be accurate. And if this is not the case, users have the right to change it to reflect the truth,” says Joakim Söderberg, a data protection lawyer at Noyb. “Showing ChatGPT users a small reservation that chatbot can clearly make mistakes, it is not enough. You can not simply spread false information, and ultimately add a small reservation that everything you said, may simply not be true.”
Noyb and Holmen did not reveal in public when the initial chatgpt query arose – the details are contained in the official complaint, but edited for her public edition – But he claims that it was before chatgpt was updated to include internet search in its results. Introduce the same question now, and all the results refer to Noyba’s complaint.
This is the second official complaint of Noyba at chatgpt, although the first had lower rates: W April 2024 On behalf of the public character, whose date of birth was inaccurately reported by the AI tool. At the time when it had a problem with the OpenAI claim that incorrect data could not be corrected, only blocked in relation to specific queries, which according to Noyb violates the requirement of the GDPR, so that faulty data is “immediately erased”.