Here’s how to successfully implement conversational AI in healthcare
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The promise and potential of conversational artificial intelligence (AI) to enhance operational efficiency and improve patient outcomes is real, but AI is not the answer to every challenge facing healthcare organizations. While all patients, physicians, and staff can benefit from conversational AI solutions, understanding when to implement AI is as essential as understanding its technical capabilities. In this white paper, Notable shares insights on implementing conversational AI in healthcare.
Learn best practices for using conversational AI, including:
- Focus on the specific problem the AI tool aims to solve to more effectively align stakeholders and achieve the desired outcome
- Soliciting and incorporating stakeholder input to improve the design and functionality of the AI tool, as well as enhance adoption rates
- Let AI handle routine administrative tasks such as appointment scheduling, billing inquiries and documentation so doctors and staff can focus on building connections with patients
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