Wednesday, December 25, 2024

Zoom plans modern genAI capabilities for healthcare providers

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This week, Suki announced modern plans to partner with Zoom Video Communications for AI-powered telehealth.

WHY IT’S IMPORTANT
The companies say Zoom will employ Suki’s artificial intelligence engine, the Suki platform, to generate clinical notes and integrate other automation tools to improve provider quality and patient care.

Suki’s technology will lend a hand create clinical documentation of the environment during Zoom telehealth and in-person visits.

“We feel a great responsibility to harness the power of artificial intelligence to increase employee productivity and improve patient experiences,” said Smita Hashim, chief product officer at Zoom, noting that the platform is now used by nearly 140,000 healthcare organizations around the world.

“Working with Suki to bring the critical AI-generated clinical notes feature to Zoom Workplace for Clinicians will reduce the documentation workload for clinicians, allowing them to focus on their patients,” she said.

A BIGGER TREND
Suki develops voice AI tools for healthcare organizations, including its flagship product Suki Assistant, which uses generative AI to automate clinical documentation by listening to the surroundings during a patient encounter. The company claims it can lend a hand doctors take notes an average of 72% faster.

In turn, the Suki platform enables companies gigantic and tiny to create cutting-edge AI solutions with minimal programming effort. Reaches nearly one million physicians across the United States.

Rush University is just one health system that is partnering with Suki to offer its clinicians a range of AI features, including ambient note generation and seamless coding, to lend a hand reduce documentation burden and burnout.

ON RECORDING
“Artificial intelligence is changing the way we interact with the world,” Suki CEO Punit Soni said in a statement. “Everything from the way we communicate to the way we employ technology to the way we deliver care will evolve.

“Video will be a key interface in an AI-powered world. We are excited to work with Zoom to develop new interaction models and artificial intelligence that will help advance our mission to make health care technology invisible and helpful so that physicians can focus on what matters most: their patients.”

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