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Healthcare organizations (HCOs) continue to face staffing and retention challenges, compounded by changing patient expectations. Best-in-class HCOs with “next-generation” patient care programs that deliver superior clinical outcomes and patient experiences through the implementation of artificial intelligence (AI) and automation are seeing significant performance success. This eBook explains how Aberdeen’s research identified best-in-class HCOs and defines the technologies these organizations exploit to facilitate them proactively meet patient needs throughout the care journey.
Learn how best-in-class HCOs achieve success by:
- Integration of all enterprise systems to establish a single view of patient data
- Analyze patient sentiment using advanced analytics and generative AI to identify opportunities to improve care
- Conducting root cause analyzes to identify the causes of bottlenecks and inefficiencies and then adjust staff resources accordingly
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